Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time & Rates

Our Shipping times vary between 9-14 business days and may vary depending on the destination and shipping method selected at checkout. Some regions may qualify for free shipping, while shipping fees may apply for other areas. Final shipping costs will be displayed at checkout.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can track your order through our Order Tracking page.

Shipping Delays

While we strive to ensure timely deliveries, unforeseen circumstances such as customs clearance, weather conditions, or carrier delays may affect shipping times. If your order is delayed beyond the estimated timeframe, please contact our support team for assistance.

International Shipping & Customs

For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer. Please check with your local customs office for more details before placing an order.

Address & Delivery Issues

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders lost due to incorrect shipping information. If you need to update your address, please contact us immediately after placing your order.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 30 days of delivery with your order details and photos (if applicable). We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding our shipping policy, please reach out to our support team through our Contact Us page.