At Ylivo Prints, we take pride in the quality and performance of our products. While we aim to deliver reliable and durable printers, we also understand that occasional issues can arise. That’s why we offer a 30-day limited warranty to give you peace of mind with every purchase.

30-Day Warranty Coverage

All Ylivo Printers are covered by a 30-day warranty, starting from the date of delivery. This warranty covers manufacturing defects and quality-related issues.

If your printer experiences a covered issue within this period, we will provide a free replacement or full refund, depending on the situation and product availability.

Lifetime Warranty Option

For those seeking added peace of mind, we offer the option to add a lifetime warranty for just $5 at checkout. This extended warranty ensures your printer is covered for an extended period beyond the standard 1-year warranty, offering continued protection against manufacturing defects.

To activate the lifetime warranty, simply check the box during checkout.

What’s Covered Under Warranty

Our warranty covers issues that arise from manufacturing defects or poor craftsmanship, including:

• Printer malfunctions that are not due to user error
• Faulty components or parts
• Poor build quality or structural defects

What’s Not Covered

While we strive to provide a reliable product, our warranty does not cover:

• Damage caused by misuse (e.g., dropping the printer, water damage)
• Accidental damage or external impacts
• Damage from unauthorized repairs or modifications
• Normal wear and tear from everyday use

• Issues reported after 30 days of delivery

How to Request Warranty Service

If your Ylivo printer encounters a problem within the warranty period, please follow these steps:

• Contact our support team at contact@ylivoprints.com within 30 days of delivery.
• Include your order number, a description of the issue, and photo or video proof.
• Our team will assess the claim and guide you through the next steps.

Why Choose Ylivo Prints?

We stand behind the products we create and are committed to providing top-quality printing solutions. Our warranty ensures that your Ylivo printer continues to serve you reliably for years to come, and we are always here to assist you if you need any support.

Need Help?

If you have any questions about your warranty or need assistance, please don’t hesitate to  Contact us. Our customer support team is ready to help you resolve any issues and ensure you have the best possible experience with your Ylivo product.